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Every story published since 2008, indexed by keyword, year and section.

60 results

  1. world

    5,000 Bags Are Stuck at an Airport. The Bigger Problem Is What Happens When Systems Fail.

    Flooding in Bangkok has disrupted Thai Airways operations and left about 5,000 bags stranded. The incident shows how quickly a disruption can become a customer service problem.

    GNA Writes · 30 September 2026

  2. world

    Why Rising Costs Do Not Kill Businesses. Bad Systems Do.

    The price rise is not the enemy. The leaks it exposes are.

    GNA Writes · 12 August 2026

  3. world

    Why Customer Communication Matters Most When Things Go Wrong

    Customers do not expect every business to avoid problems. They do expect businesses to communicate when problems happen.

    GNA Writes · 11 August 2026

  4. world

    Why Business Expansion Can Create More Problems Without Better Systems

    More customers, products and locations can increase revenue, but they can also expose weaknesses that growth was hiding.

    GNA Writes · 5 August 2026

  5. world

    Kyiv’s Bridges Are Closed. The Bigger Lesson Is What Happens When Critical Systems Stop Working.

    Russian strikes have disrupted major transport routes in Kyiv, killing one person and injuring two. The disruption offers a wider lesson about how quickly a problem in one part of a system can affect everything connected to it.

    GNA Writes · 2 October 2026

  6. world

    Why Businesses Need Systems That Can Keep Working When People Cannot

    Employees are essential to every organization, but businesses that depend on people for every routine process can become vulnerable whenever someone is unavailable.

    GNA Writes · 3 August 2026

  7. health

    Analysis: Health Systems Are Short of Staff, Not Just Money

    Recruitment and retention have replaced capital spending as the binding constraint on care.

    Priya Raman · 7 July 2026

  8. world

    Why Satellite Internet Matters During War and Emergencies

    Satellite internet can help people communicate when ordinary phone networks and internet connections stop working.

    GNA Writes · 16 September 2026

  9. world

    WhatsApp Is Now Charging Some Nigerian Businesses. The Bigger Problem Is How Much Businesses Depend on One Platform

    A new WhatsApp pricing change is forcing businesses to rethink the cost of relying heavily on one communication channel.

    GNA Writes · 1 October 2026

  10. world

    AI Is Growing Fast. Europe Now Has a Water and Power Problem

    AI growth is exposing a bigger problem: businesses need stronger systems to support rapid expansion.

    GNA Writes · 21 September 2026

  11. world

    37 People Died in Custody. The Questions Nigeria Still Needs to Answer

    The deaths in Niger State have triggered an investigation and exposed what happens when systems fail to detect danger and respond in time.

    GNA Writes · 18 September 2026

  12. world

    Why Information Management Can Make or Break a Growing Business

    As a business grows, the amount of information it handles grows too. Without the right systems, important details can easily become difficult to manage.

    GNA Writes · 20 August 2026

  13. world

    Why Trust Is One of the Most Valuable Assets Any Organisation Can Build

    Trust takes time to build, but poor communication can destroy it quickly.

    GNA Writes · 11 August 2026

  14. world

    NCC Introduces Phone Checker as Nigeria Moves Against Fake and Unapproved Phones

    The new system helps Nigerians check whether their phones are approved for use on local mobile networks.

    GNA Writes · 14 October 2026

  15. world

    Why Businesses Should Never Build Their Customer Service Around One Platform

    A platform can be useful today and become more expensive or restrictive tomorrow. That is why businesses need to think beyond where customers are communicating and focus on how customer information is managed.

    GNA Writes · 8 September 2026

  16. world

    Why Businesses That Stop Listening to Customers Eventually Lose Them

    Customers constantly tell businesses what they need, but many companies fail to turn that information into useful decisions.

    GNA Writes · 18 August 2026

  17. world

    Why Rapid Business Growth Can Create Problems You Did Not Expect.

    Growth can expose operational weaknesses that were easy to ignore when a business was smaller.

    GNA Writes · 12 August 2026

  18. world

    Why Businesses Should Know Their Value Before Someone Comes to Buy Them

    A business is easier to negotiate for when its owner understands exactly what creates its value.

    GNA Writes · 11 August 2026

  19. world

    Why Uncertainty Is One of the Biggest Risks to a Growing Business

    How businesses can prepare, adapt and stay resilient when uncertainty hits.

    GNA Writes · 4 August 2026

  20. world

    Why Attention Alone Is Not Enough to Grow a Business

    Getting people to notice your business is only the first step. The bigger challenge is turning attention into customers, relationships and sustainable growth.

    GNA Writes · 15 July 2026

  21. world

    Why Supply Chain Problems Can Become a Business Problem

    A business does not have to import containers from Asia or operate a factory to have a supply-chain problem.

    GNA Writes · 15 July 2026

  22. world

    Nigeria Is Building a New Satellite. But Can Businesses Turn Better Connectivity Into Real Growth?

    Nigeria’s new NigComSat 2A satellite is expected to expand broadband and digital services across Africa. But better connectivity will only create real economic value when businesses have the systems to use it.

    GNA Writes · 30 September 2026

  23. world

    Nigeria’s Debt Has Reached ₦166.79 Trillion. The Business Lesson Is About Financial Resilience

    Nigeria’s rising public debt highlights why businesses must build stronger financial systems before economic pressure becomes a crisis.

    GNA Writes · 28 September 2026

  24. world

    An AI Agent Got Around an Australian Government Website. The Bigger Problem Is Trusting AI Without Controls

    The incident shows why businesses need to understand what their AI systems can access and what happens when they act beyond expectations.

    GNA Writes · 25 September 2026

  25. world

    Why Business Continuity Matters When Things Go Wrong

    No business can prevent every disruption, but companies can build systems that reduce the damage when something unexpected happens.

    GNA Writes · 9 September 2026

  26. business

    Nigeria’s Innovation Hub Revolution: NITDA Moves to Strengthen 339 Hubs to Boost Startups and Tech Businesses

    Nigeria’s technology ecosystem could be entering a new phase as NITDA works to strengthen more than 339 innovation hubs, with the goal of creating stronger support systems for startups, entrepreneurs and technology-driven businesses across the country.

    Lady NG · 24 August 2026

  27. make money

    AI Smartphones Explained: How Artificial Intelligence Is Changing Mobile Phones

    AI is transforming smartphones into smarter tools for photography, communication, productivity, security and digital business. Here is what AI smartphones mean for everyday users in 2026 and why the technology matters.

    Lady NG · 24 August 2026

  28. world

    Why Entertainment Businesses Need More Than a Large Audience

    A large audience can create opportunities, but entertainment businesses need systems to turn attention into sustainable revenue.

    GNA Writes · 20 August 2026

  29. education

    Forgiveness and Healthy Relationships: Why Letting Go Can Change the Way We Love

    Forgiveness does not mean forgetting, accepting repeated hurt or abandoning your boundaries. It means learning to release resentment, rebuild trust where possible and create healthier relationships built on communication, respect and emotional maturity

    Lady NG · 20 August 2026

  30. world

    Why Better Internet Does Not Always Mean Better Business

    Better connectivity can bring more customers and opportunities, but businesses still need the right systems to turn digital access into sustainable growth

    GNA Writes · 12 August 2026

  31. world

    Why Getting Attention Is Not the Same as Growing a Business

    Visibility can bring people to your business, but systems determine what happens after they arrive.

    GNA Writes · 10 August 2026

  32. world

    Why Product Verification Is Becoming a Business Necessity

    Customers want to know what they are buying, and businesses need systems that can help them provide clear answers.

    GNA Writes · 7 August 2026

  33. entertainment

    What Peter, Paul and Jude Okoye's Family Dispute Can Teach You About Building an Online Business Before Success Tears It Apart

    The long-running rift between Peter, Paul and Jude Okoye is more than celebrity gossip—it highlights the importance of trust, clear roles, financial transparency and proper business systems. Here are the key lessons every entrepreneur should learn to build an online business that can survive growth, protect relationships and thrive beyond personal conflicts.

    Lady NG · 4 August 2026

  34. technology

    Chinese AI Laboratory's Efficient Model Rattles Technology Stocks

    DeepSeek's release prompted investors to question assumptions about the cost of frontier AI systems.

    Mei-Lin Zhao · 27 January 2025

  35. world

    Poland Challenges Elon Musk as Starlink Limits Disrupt Ukraine’s Military Missions

    Poland’s foreign minister has questioned Elon Musk after Ukraine reported problems with a satellite internet service used in military operations.

    GNA Writes · 14 October 2026

  36. world

    Diesel Hit a Record High. The New Fix Adds Up to Just 12 Hours of World Supply.

    Analysts say the Russian diesel deal will not bring costs down. Here is what is really going on.

    GNA Writes · 12 October 2026

  37. world

    Why Lamidi Adedibu’s Family Is Demanding ₦500 Million Over a Film

    Adedibu: Alagbara Ibadan tells the life of the late Ibadan politician Lamidi Adedibu. His family says it is full of lies, and that nobody asked them first.

    GNA Writes · 12 October 2026

  38. world

    Missiles Flew 1,000 Kilometres and Hit Riyadh's Airport. Saudi Arabia Wants to Know How.

    The attack killed at least 13 people and hurt more than 300. Officials are now asking why the country's air defences did not stop it.

    GNA Writes · 12 October 2026

  39. world

    Oil Prices Jump as War and Storm Threaten the World’s Fuel Supply

    Oil prices climbed as attacks on ships in the Middle East and a powerful storm in the United States raised fears of supply shortages.

    GNA Writes · 9 October 2026

  40. world

    Trump Says the US Will Not Attack Iran Before November Elections

    Donald Trump says the United States will not attack Iran before November 3, but the two countries still disagree on how to end the war.

    GNA Writes · 9 October 2026

  41. world

    Samsung Is Making Billions From the AI Chip Boom

    Samsung expects its quarterly profit to jump almost nine times as companies race to build AI.

    GNA Writes · 8 October 2026

  42. world

    Japan’s Biggest Beer Companies Are in Trouble Over Prices

    Japan is investigating four major beer companies over suspected price fixing.

    GNA Writes · 8 October 2026

  43. world

    Russia Hits Ukraine With One of Its Biggest Attacks

    A major wave of missiles and drones has killed people and damaged homes and energy facilities across Ukraine.

    GNA Writes · 7 October 2026

  44. world

    Microsoft and Nvidia Are Putting AI Into a New Laptop

    The two technology giants want computers to do more AI work without sending everything to the cloud.

    GNA Writes · 7 October 2026

  45. world

    Dangote Stops Selling Petrol to Some Importers

    A new fight in Nigeria’s fuel market could affect how petrol moves from refineries to filling stations.

    GNA Writes · 7 October 2026

  46. world

    Nigerian Air Force Plane Crash Kills 25 People

    A Nigerian Air Force ATR 42 aircraft crashed in the Igbokoda area of Ondo State on Monday while travelling from Benin City to Lagos. The Nigerian Air Force confirmed that 25 people were on board, including five crew members and 20 passengers. There were no survivors.

    GNA Writes · 6 October 2026

  47. world

    Civilian Ships Are Being Attacked in the Black Sea

    Attacks on commercial ships in the Black Sea are raising fresh concerns about the safety of global trade.

    GNA Writes · 6 October 2026

  48. world

    Google Signs a Huge Nuclear Power Deal

    Google is securing a huge supply of electricity as artificial intelligence creates growing demand for power.

    GNA Writes · 6 October 2026

  49. world

    Schneider Electric Is Buying PTC for $22.6 Billion

    Schneider Electric is buying US software company PTC for $22.6 billion in one of the biggest business deals of the year. But the deal also shows why companies must be careful when they spend billions to grow.

    GNA Writes · 5 October 2026

  50. world

    Big Business Deals Are Slowing Down Around the World

    Companies around the world are still looking for ways to grow, but they are becoming more careful about spending billions to buy other businesses.

    GNA Writes · 5 October 2026

  51. world

    Amazon and Flipkart Found Hundreds of Unlicensed Security Cameras. The Bigger Problem Is What Businesses Sell Without Checking

    Security cameras are supposed to create safety, but hundreds of unapproved products found on major online platforms in India have exposed a bigger business problem: selling a product is not the same as verifying it.

    GNA Writes · 2 October 2026

  52. world

    Nigeria’s Workers Are on Strike. What Happens to Businesses When People Stop Showing Up?

    Public service workers across Nigeria have begun a three day warning strike over economic hardship. The disruption highlights a business problem that goes beyond government offices: what happens when an organization depends too heavily on people to keep every process moving?

    GNA Writes · 2 October 2026

  53. world

    Anthropic Is Spending Billions on AI. Why Businesses Should Care About the Cost of Technology.

    Anthropic's latest financial disclosures reveal the enormous cost of building advanced AI. For ordinary businesses, the lesson is not to spend more on technology, but to make sure technology solves real business problems.

    GNA Writes · 2 October 2026

  54. world

    Phyna and Nkechi Blessing Are Taking Their Social Media Clash to the Ring. What Happens When Attention Becomes a Business?

    Phyna and Nkechi Blessing are facing each other in a celebrity boxing bout in Lagos today. Beyond the entertainment, the event shows how attention can be turned into a commercial opportunity.

    GNA Writes · 1 October 2026

  55. world

    Why Businesses Need a Plan for When Revenue Growth Slows

    Growing sales can make a business look healthy, but growth alone does not guarantee that the business is becoming more profitable.

    GNA Writes · 30 September 2026

  56. world

    GTCO’s Profit After Tax Fell 7.8%. The Bigger Business Problem Is What Happens When Growth Slows

    GTCO’s latest results show why businesses need to prepare for changing performance even when revenue and operations remain strong.

    GNA Writes · 30 September 2026

  57. world

    AI Is Keeping the US Economy Moving. The Bigger Problem Is How Much Businesses Are Spending to Keep Up

    The AI boom is supporting investment and growth, but businesses still need to make sure their spending produces real value.

    GNA Writes · 30 September 2026

  58. world

    Heirs Insurance Just Put AI in Customer Service. The Bigger Problem Is Why Many Businesses Still Make Customers Wait

    Heirs Insurance’s latest AI move shows how technology is changing the way Nigerian businesses handle customers.

    GNA Writes · 29 September 2026

  59. world

    Lufthansa Is Paying Billions More for Fuel. What Happens When a Business Cannot Control Its Biggest Costs?

    Lufthansa says its additional fuel bill will exceed €1.5 billion this year. The bigger business lesson is what companies can do when their biggest costs are outside their control.

    GNA Writes · 29 September 2026

  60. world

    Paramount’s $110 Billion Warner Bros Deal Is Reshaping Entertainment. The Business Lesson Is Bigger Than Hollywood

    The massive media deal shows why combining businesses is only the beginning of a much harder integration process.

    GNA Writes · 29 September 2026