Search
Every story published since 2008, indexed by keyword, year and section.
60 results
- world
Why Customer Communication Matters Most When Things Go Wrong
Customers do not expect every business to avoid problems. They do expect businesses to communicate when problems happen.
GNA Writes · 11 August 2026
- world
Why Businesses Should Never Build Their Customer Service Around One Platform
A platform can be useful today and become more expensive or restrictive tomorrow. That is why businesses need to think beyond where customers are communicating and focus on how customer information is managed.
GNA Writes · 8 September 2026
- world
Why Businesses That Stop Listening to Customers Eventually Lose Them
Customers constantly tell businesses what they need, but many companies fail to turn that information into useful decisions.
GNA Writes · 18 August 2026
- world
Heirs Insurance Just Put AI in Customer Service. The Bigger Problem Is Why Many Businesses Still Make Customers Wait
Heirs Insurance’s latest AI move shows how technology is changing the way Nigerian businesses handle customers.
GNA Writes · 29 September 2026
- world
McDonald’s Is Changing Its Menu for GLP 1 Customers. The Bigger Lesson Is About Listening to Consumers
The fast food giant is exploring protein focused meals and smaller portion options as customer eating habits change.
GNA Writes · 25 September 2026
- world
Why Slow Customer Service Can Quietly Cost Your Business Money
A customer does not always tell a business when poor service has made them look elsewhere. Sometimes they simply stop replying.
GNA Writes · 18 August 2026
- world
WhatsApp Is Now Charging Some Nigerian Businesses. The Bigger Problem Is How Much Businesses Depend on One Platform
A new WhatsApp pricing change is forcing businesses to rethink the cost of relying heavily on one communication channel.
GNA Writes · 1 October 2026
- world
5,000 Bags Are Stuck at an Airport. The Bigger Problem Is What Happens When Systems Fail.
Flooding in Bangkok has disrupted Thai Airways operations and left about 5,000 bags stranded. The incident shows how quickly a disruption can become a customer service problem.
GNA Writes · 30 September 2026
- world
Why Trust Is One of the Most Valuable Assets Any Organisation Can Build
Trust takes time to build, but poor communication can destroy it quickly.
GNA Writes · 11 August 2026
- world
Why Uncertainty Is One of the Biggest Risks to a Growing Business
How businesses can prepare, adapt and stay resilient when uncertainty hits.
GNA Writes · 4 August 2026
- world
Why Supply Chain Problems Can Become a Business Problem
A business does not have to import containers from Asia or operate a factory to have a supply-chain problem.
GNA Writes · 15 July 2026
- world
Nike Is Cutting Jobs Again. The Bigger Problem Is What Happens When a Business Keeps Trying to Fix Growth
Cutting costs can give a struggling business breathing room, but it cannot replace customers who no longer want what the business is selling.
GNA Writes · 2 October 2026
- world
Why Companies Can Get Into Trouble for Fixing Prices
Businesses must compete fairly because customers pay the price when competition disappears.
GNA Writes · 9 September 2026
- world
The Small Businesses Winning Right Now Aren't Smarter. They're Just Easier to Find.
Small businesses are no longer competing on quality alone. The ones getting noticed are making it easier for customers to discover, trust and buy from them online.
Global News Arena · 21 August 2026
- world
Why Product Traceability Matters More Than Ever for Nigerian Businesses
Knowing where a product came from can help businesses protect customers, reputation and revenue when something goes wrong.
GNA Writes · 12 August 2026
- world
Why Better Internet Does Not Always Mean Better Business
Better connectivity can bring more customers and opportunities, but businesses still need the right systems to turn digital access into sustainable growth
GNA Writes · 12 August 2026
- world
Why Product Verification Is Becoming a Business Necessity
Customers want to know what they are buying, and businesses need systems that can help them provide clear answers.
GNA Writes · 7 August 2026
- world
Why Business Expansion Can Create More Problems Without Better Systems
More customers, products and locations can increase revenue, but they can also expose weaknesses that growth was hiding.
GNA Writes · 5 August 2026
- world
Why Attention Alone Is Not Enough to Grow a Business
Getting people to notice your business is only the first step. The bigger challenge is turning attention into customers, relationships and sustainable growth.
GNA Writes · 15 July 2026
- world
NCC Introduces Phone Checker as Nigeria Moves Against Fake and Unapproved Phones
The new system helps Nigerians check whether their phones are approved for use on local mobile networks.
GNA Writes · 14 October 2026
- world
Amazon and Flipkart Found Hundreds of Unlicensed Security Cameras. The Bigger Problem Is What Businesses Sell Without Checking
Security cameras are supposed to create safety, but hundreds of unapproved products found on major online platforms in India have exposed a bigger business problem: selling a product is not the same as verifying it.
GNA Writes · 2 October 2026
- world
London Fashion Week Is Growing Its Global Audience. The Business Lesson Goes Beyond Fashion
More international buyers are showing interest in London fashion, highlighting the value of turning attention into lasting business opportunities.
GNA Writes · 23 September 2026
- world
Why Satellite Internet Matters During War and Emergencies
Satellite internet can help people communicate when ordinary phone networks and internet connections stop working.
GNA Writes · 16 September 2026
- world
It Was Not a Hack That Almost Buried OPay. It Was a Post.
A lie needs no budget, no lawyer and no facts. It only needs a timeline.
GNA Writes · 10 September 2026
- world
Why Business Continuity Matters When Things Go Wrong
No business can prevent every disruption, but companies can build systems that reduce the damage when something unexpected happens.
GNA Writes · 9 September 2026
- world
Dolly Parton Died. By Morning, Someone Starts Cashing Out Coins From It.
This is the attention economy with the brakes cut. And it is coming for every industry, not just music.
GNA Writes · 8 September 2026
- world
Why Entertainment Businesses Need More Than a Large Audience
A large audience can create opportunities, but entertainment businesses need systems to turn attention into sustainable revenue.
GNA Writes · 20 August 2026
- world
Why Information Management Can Make or Break a Growing Business
As a business grows, the amount of information it handles grows too. Without the right systems, important details can easily become difficult to manage.
GNA Writes · 20 August 2026
- world
Why Getting Attention Is Not the Same as Growing a Business
Visibility can bring people to your business, but systems determine what happens after they arrive.
GNA Writes · 10 August 2026
- world
Why Merging Two Businesses Can Create More Problems Than Expected
Combining businesses can create new opportunities, but poor integration can quickly turn growth into operational confusion.
GNA Writes · 6 August 2026
- world
Why Competition Can Expose Weaknesses in Your Business
Competition does not always create new problems. Sometimes it reveals problems that were already there.
GNA Writes · 7 July 2026
- politics
Doris Ogala and Her Men: Broken Vows and Courtroom Drama.
Doris Ogala's reported remand in Lagos has brought renewed attention to her long-running public dispute with Pastor Chris Okafor. The actress, who is also an African Action Congress governorship candidate in Abia State, pleaded not guilty to allegations involving electronic communications, intimate material and attempted extortion.
Queen Diana Story · 29 October 2026
- world
Foreign Retailers Are Expanding in Nigeria. What Local Businesses Need to Do Now
Growing competition in Nigeria’s retail market is forcing local businesses to become more efficient, visible and customer focused.
GNA Writes · 23 September 2026
- world
Royal Caribbean Is Spending $3 Billion on Sandals. The Bigger Story Is Where Travel Business Is Going
The deal shows how major travel companies are expanding beyond one type of holiday experience to capture more customer spending.
GNA Writes · 23 September 2026
- world
AI-Generated Misinformation Is a Threat to Nigerian Businesses, Not Just Elections
AI-generated fake audio, video and images are making misinformation easier to create and spread. For Nigerian businesses, the risk goes beyond politics, as false claims about brands, products and companies can quickly damage customer trust and reputation.
Global News Arena · 22 September 2026
- technology
Amazon Isn't Just Growing. It's Rewriting the Rules You're Competing Under.
Amazon’s rapid expansion in AI-powered shopping, same-day delivery and business commerce offers a glimpse into what customers will soon expect from every business, including small businesses in Nigeria.
Global News Arena · 18 September 2026
- make money
AI Smartphones Explained: How Artificial Intelligence Is Changing Mobile Phones
AI is transforming smartphones into smarter tools for photography, communication, productivity, security and digital business. Here is what AI smartphones mean for everyday users in 2026 and why the technology matters.
Lady NG · 24 August 2026
- make money
How to Turn Social Media Attention Into Income: From Followers and Views to a Real Digital Business
Social media is no longer just a place to chase likes and followers. Here’s how creators, freelancers and everyday smartphone users can turn online attention into valuable skills, customers and sustainable income.
Lady NG · 23 August 2026
- world
Women Entrepreneurs Are Building the Businesses of Tomorrow
Women entrepreneurs are redefining what it means to build a business, turning skills, ideas, and digital opportunities into businesses with the potential to reach customers far beyond their immediate communities.
Adeola Babatunde · 21 August 2026
- education
Forgiveness and Healthy Relationships: Why Letting Go Can Change the Way We Love
Forgiveness does not mean forgetting, accepting repeated hurt or abandoning your boundaries. It means learning to release resentment, rebuild trust where possible and create healthier relationships built on communication, respect and emotional maturity
Lady NG · 20 August 2026
- business
How Digital Payments Are Changing the Way Nigerians Do Business and Make Money
Digital payments are transforming how Nigerians buy, sell and earn, making it easier for small businesses, freelancers and digital entrepreneurs to reach customers, receive money and build new income opportunities with just a smartphone.
Lady NG · 17 August 2026
- world
AI Is Now Watching Your Reel Before Your Audience Does
AI is changing how businesses manage social media, and Auxi Sherpa helps businesses achieve this by connecting content, lead generation and customer follow-up.
Global News Arena · 7 July 2026
- fashion
Lisa Folawiyo fashion Closes Lagos Fashion Week 2026 With a Legacy of Ankara Reinvention
Nigerian designer Lisa Folawiyo brings Lagos Fashion Week 2026 to its closing Sunday presentation at 8 PM on 1 November. Known for transforming Ankara fabric through intricate hand embellishment, modern tailoring and expressive colour, Folawiyo has helped redefine how traditional West African textiles can be interpreted within contemporary luxury fashion.
Global News Arena Writer · 1 November 2026
- fashion
Andrea Iyamah fashion Opens the Doors to a World of Colour, Culture and Contemporary African Fashion
At 6 PM on Sunday, 1 November, Andrea Iyamah brings a different kind of fashion experience to Lagos Fashion Week 2026 with an open studio. Led by Nigerian designer Andrea Dumebi Iyamah, the brand has built an international identity through expressive colour, sculptural silhouettes and designs that draw inspiration from African cultures and the natural world.
Global News Arena Writer · 1 November 2026
- fashion
Emmy Kasbit Fashion Reimagines Nigerian Heritage Through Contemporary Design
Nigerian designer Emmanuel Okoro continues to explore the relationship between cultural heritage and modern style through Emmy Kasbit, a label recognised for its contemporary tailoring, distinctive silhouettes and use of traditional textiles. At 7 PM on Sunday, 1 November, the brand takes its place in the Lagos Fashion Week 2026 programme, bringing renewed attention to the craftsmanship and stories that shape its designs.
Global News Arena Writer · 1 November 2026
- fashion
Gozel Green fashion Blends Nigerian Heritage With Sustainable Fashion
Founded by twin sisters Sylvia Enekwe-Ojei and Olivia Enekwe-Okoji, Gozel Green has built a distinctive Nigerian fashion identity through expressive silhouettes, bold colour combinations and upcycling techniques that turn leftover fabrics into contemporary womenswear.
Global News Arena Writer · 1 November 2026
- fashion
Oríré fashion Redefines Modern Femininity Through Thoughtful Fashion
Founded by Nigerian designer Oríré Aleshinloye, Oríré combines artistic femininity, sculptural silhouettes and conscious production to create contemporary womenswear that celebrates individuality while placing responsible fashion at the heart of its business.
Global News Arena Writer · 1 November 2026
- fashion
Sanwo-Olu walks the runway at Lagos Fashion Week 2026
The Lagos State governor appeared on the runway for Ugo Monye. The appearance connects political visibility with fashion, but details about its purpose and any associated commitments remain unconfirmed.
Queen Diana Story · 31 October 2026
- make money
Where to Get Your Professional Website in Just 72 Hours
A promotional pitch pairs a mobile-ready site with a month of content planning for X. Its practical value depends on delivery terms, ownership and what happens after launch.
Queen Diana Story · 31 October 2026
- nigeria
Ebola disease in Nigeria: Two suspected cases reported.
An alert reports that two people in the North-East have been isolated while laboratory testing proceeds. Neither case is confirmed, and the notice does not identify its issuing authority.
GNA Writes · 31 October 2026
- editorial
Lagos Fashion Week 2026 Through the Pen of Queen Diana Story: Fringe, Craft, Commerce & the Complete Designer Lineup.
Fringe, craft and a packed five day schedule are defining the 15th edition in Victoria Island. Behind the runway buzz, organisers are asking how African design can turn attention into lasting business.
Queen Diana Story · 31 October 2026
- fashion
Ugo Monye fashion Brings African Heritage Into Modern Menswear: Sanwo Olu’s Surprise Performance on the Runway
Nigerian designer Ugo Monye has built a luxury fashion label around contemporary menswear, cultural identity and refined craftsmanship, creating clothing that presents African heritage through a modern design perspective
Global News Arena Writer · 31 October 2026
- fashion
Ejiro Amos Tafiri fashion Gives African Elegance a Modern Voice
From her early interest in clothing and textile design to building one of Nigeria’s recognised womenswear labels, Ejiro Amos Tafiri has developed a signature style through drapery, indigenous fabrics and contemporary interpretations of African dress.
Global News Arena Writer · 31 October 2026
- fashion
Fruché fashion Pushes the Boundaries of Contemporary African Fashion
Led by Nigerian designer Frank Aghuno, Fruché has developed a bold fashion identity through expressive silhouettes, artisanal techniques and a playful approach to clothing that challenges conventional ideas of style.
Global News Arena Writer · 31 October 2026
- fashion
Eki Silk fashion Turns African Heritage Into Modern Luxury
Founded by Hazel Eki Osunde, Eki Silk has developed a fashion identity around luxurious silk, African-inspired prints and clothing designed to make cultural storytelling part of everyday style.
Global News Arena Writer · 31 October 2026
- fashion
Mariah Bocoum Fashion Brings the Spirit of Malian Fashion to the Runway
From her early experience in modelling to building a fashion house in Mali, Mariah Bocoum has developed a creative journey shaped by cultural identity, craftsmanship and the ambition to give African fashion a stronger international presence.
Global News Arena Writer · 31 October 2026
- fashion
FIA Fashion: Eclectic Prints and Contemporary African Womenswear
FIA fashion brings together eclectic prints, playful combinations and contemporary womenswear through the creative vision of its founding trio, Funke, Ijeoma and Abisose. Since its launch in 2015, the Nigerian label has developed an identity centred on individuality, diversity and helping women express confidence through clothing.
Global News Arena Writer · 31 October 2026
- fashion
Jewel Jemila Fashion: Jemila Yesufu’s Vision of Inclusive Elegance
Jewel Jemila fashion centres on feminine ready-to-wear clothing, bright colours, clean lines and a commitment to helping women feel confident in what they wear. Founded by Nigerian designer Jemila Yesufu, the label explores how thoughtful fit and accessible elegance can make contemporary fashion more inclusive.
Global News Arena Writer · 31 October 2026
- fashion
Israella Kobla Fashion: A Contemporary African Design Perspective
Israella Kobla joins the designers contributing to the diversity of contemporary African fashion. Her place in the Lagos Fashion Week programme provides an opportunity to explore how individual creative identities, craftsmanship and modern styling continue to shape the industry's evolving design conversation.
Global News Arena Writer · 31 October 2026
- fashion
NYA Fashion: Contemporary Identity and the Future of African Style
NYA joins a diverse group of fashion voices contributing to the contemporary African design conversation. Its place in the Lagos Fashion Week schedule offers a starting point for examining how designers develop distinctive identities, interpret modern dressing and respond to an industry that continues to evolve.
Global News Arena Writer · 31 October 2026