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Every story published since 2008, indexed by keyword, year and section.
60 results
- world
Heirs Insurance Just Put AI in Customer Service. The Bigger Problem Is Why Many Businesses Still Make Customers Wait
Heirs Insurance’s latest AI move shows how technology is changing the way Nigerian businesses handle customers.
GNA Writes · 29 September 2026
- world
Why Businesses That Stop Listening to Customers Eventually Lose Them
Customers constantly tell businesses what they need, but many companies fail to turn that information into useful decisions.
GNA Writes · 18 August 2026
- world
McDonald’s Is Changing Its Menu for GLP 1 Customers. The Bigger Lesson Is About Listening to Consumers
The fast food giant is exploring protein focused meals and smaller portion options as customer eating habits change.
GNA Writes · 25 September 2026
- world
Why Businesses Need to Verify What They Sell Before It Reaches Customers
A business can lose customer trust long before it realises there is a problem. One of the easiest ways this happens is by selling a product that was never properly checked.
GNA Writes · 12 August 2026
- world
Why Companies Can Get Into Trouble for Fixing Prices
Businesses must compete fairly because customers pay the price when competition disappears.
GNA Writes · 9 September 2026
- world
Nike Is Cutting Jobs Again. The Bigger Problem Is What Happens When a Business Keeps Trying to Fix Growth
Cutting costs can give a struggling business breathing room, but it cannot replace customers who no longer want what the business is selling.
GNA Writes · 2 October 2026
- technology
Amazon Isn't Just Growing. It's Rewriting the Rules You're Competing Under.
Amazon’s rapid expansion in AI-powered shopping, same-day delivery and business commerce offers a glimpse into what customers will soon expect from every business, including small businesses in Nigeria.
Global News Arena · 18 September 2026
- world
Why Businesses Should Never Build Their Customer Service Around One Platform
A platform can be useful today and become more expensive or restrictive tomorrow. That is why businesses need to think beyond where customers are communicating and focus on how customer information is managed.
GNA Writes · 8 September 2026
- make money
How to Turn Social Media Attention Into Income: From Followers and Views to a Real Digital Business
Social media is no longer just a place to chase likes and followers. Here’s how creators, freelancers and everyday smartphone users can turn online attention into valuable skills, customers and sustainable income.
Lady NG · 23 August 2026
- world
Women Entrepreneurs Are Building the Businesses of Tomorrow
Women entrepreneurs are redefining what it means to build a business—turning skills, ideas, and digital opportunities into businesses with the potential to reach customers far beyond their immediate communities.
Adeola Babatunde · 21 August 2026
- world
The Small Businesses Winning Right Now Aren't Smarter. They're Just Easier to Find.
Small businesses are no longer competing on quality alone. The ones getting noticed are making it easier for customers to discover, trust and buy from them online.
Global News Arena · 21 August 2026
- business
How Digital Payments Are Changing the Way Nigerians Do Business and Make Money
Digital payments are transforming how Nigerians buy, sell and earn, making it easier for small businesses, freelancers and digital entrepreneurs to reach customers, receive money and build new income opportunities with just a smartphone.
Lady NG · 17 August 2026
- world
Why Better Internet Does Not Always Mean Better Business
Better connectivity can bring more customers and opportunities, but businesses still need the right systems to turn digital access into sustainable growth
GNA Writes · 12 August 2026
- world
Why Product Traceability Matters More Than Ever for Nigerian Businesses
Knowing where a product came from can help businesses protect customers, reputation and revenue when something goes wrong.
GNA Writes · 12 August 2026
- world
Why Big Companies Buy Other Companies
Big companies do not always grow by creating everything themselves. Sometimes they grow by buying another company that already has the products, technology, customers or skills they need.
GNA Writes · 11 August 2026
- world
Why Customer Communication Matters Most When Things Go Wrong
Customers do not expect every business to avoid problems. They do expect businesses to communicate when problems happen.
GNA Writes · 11 August 2026
- world
Why Product Verification Is Becoming a Business Necessity
Customers want to know what they are buying, and businesses need systems that can help them provide clear answers.
GNA Writes · 7 August 2026
- world
Why Business Expansion Can Create More Problems Without Better Systems
More customers, products and locations can increase revenue, but they can also expose weaknesses that growth was hiding.
GNA Writes · 5 August 2026
- business
I Used to Think Google Was Just a Search Engine. Then I Realised It Was the Hardest Working Salesperson I Never Hired.
Every day, millions of people search Google for answers, products, and services. Google could become the one salesperson that never sleeps, never takes a break, and never stops bringing in customers.
Reva Mag · 28 July 2026
- technology
Analysis: Data Centres Have Become a Utility Planning Problem
Grid operators are now writing forecasts around a handful of very large customers.
Clara Hoffmann · 22 July 2026
- world
Why Attention Is Becoming One of the Most Valuable Business Assets
Getting people to notice a business is only the first step. The real challenge is turning attention into conversations, customers and long term business value.
GNA Writes · 21 July 2026
- world
Why Attention Alone Is Not Enough to Grow a Business
Getting people to notice your business is only the first step. The bigger challenge is turning attention into customers, relationships and sustainable growth.
GNA Writes · 15 July 2026
- world
Why Rising Business Costs Can Make Growth Harder to Feel
A business can sell more products, gain more customers and still struggle to make more money. One major reason is simple: the cost of running the business may be rising faster than sales.
GNA Writes · 14 July 2026
- world
Japan’s Biggest Beer Companies Are in Trouble Over Prices
Japan is investigating four major beer companies over suspected price fixing.
GNA Writes · 8 October 2026
- world
Microsoft and Nvidia Are Putting AI Into a New Laptop
The two technology giants want computers to do more AI work without sending everything to the cloud.
GNA Writes · 7 October 2026
- world
Russia Hits Ukraine With One of Its Biggest Attacks
A major wave of missiles and drones has killed people and damaged homes and energy facilities across Ukraine.
GNA Writes · 7 October 2026
- world
Dangote Stops Selling Petrol to Some Importers
A new fight in Nigeria’s fuel market could affect how petrol moves from refineries to filling stations.
GNA Writes · 7 October 2026
- world
Google Signs a Huge Nuclear Power Deal
Google is securing a huge supply of electricity as artificial intelligence creates growing demand for power.
GNA Writes · 6 October 2026
- world
Civilian Ships Are Being Attacked in the Black Sea
Attacks on commercial ships in the Black Sea are raising fresh concerns about the safety of global trade.
GNA Writes · 6 October 2026
- world
Nigerian Air Force Plane Crash Kills 25 People
A Nigerian Air Force ATR 42 aircraft crashed in the Igbokoda area of Ondo State on Monday while travelling from Benin City to Lagos. The Nigerian Air Force confirmed that 25 people were on board, including five crew members and 20 passengers. There were no survivors.
GNA Writes · 6 October 2026
- world
Schneider Electric Is Buying PTC for $22.6 Billion
Schneider Electric is buying US software company PTC for $22.6 billion in one of the biggest business deals of the year. But the deal also shows why companies must be careful when they spend billions to grow.
GNA Writes · 5 October 2026
- world
Nigeria’s Business Activity Is Growing Again, But Costs Are Rising
Nigeria’s business activity grew for the fourth month in a row in September. But while more businesses are reporting growth, rising costs are still making it difficult for many companies to enjoy the full benefit.
GNA Writes · 5 October 2026
- world
Big Business Deals Are Slowing Down Around the World
Companies around the world are still looking for ways to grow, but they are becoming more careful about spending billions to buy other businesses.
GNA Writes · 5 October 2026
- world
Anthropic Is Spending Billions on AI. Why Businesses Should Care About the Cost of Technology.
Anthropic's latest financial disclosures reveal the enormous cost of building advanced AI. For ordinary businesses, the lesson is not to spend more on technology, but to make sure technology solves real business problems.
GNA Writes · 2 October 2026
- world
Amazon and Flipkart Found Hundreds of Unlicensed Security Cameras. The Bigger Problem Is What Businesses Sell Without Checking
Security cameras are supposed to create safety, but hundreds of unapproved products found on major online platforms in India have exposed a bigger business problem: selling a product is not the same as verifying it.
GNA Writes · 2 October 2026
- world
Kyiv’s Bridges Are Closed. The Bigger Lesson Is What Happens When Critical Systems Stop Working.
Russian strikes have disrupted major transport routes in Kyiv, killing one person and injuring two. The disruption offers a wider lesson about how quickly a problem in one part of a system can affect everything connected to it.
GNA Writes · 2 October 2026
- world
Nigeria’s Workers Are on Strike. What Happens to Businesses When People Stop Showing Up?
Public service workers across Nigeria have begun a three day warning strike over economic hardship. The disruption highlights a business problem that goes beyond government offices: what happens when an organization depends too heavily on people to keep every process moving?
GNA Writes · 2 October 2026
- world
China Is Building Humanoid Robots Faster Than Anyone Else. The Bigger Opportunity May Be in the Parts
China’s dominance in humanoid robot shipments is creating opportunities far beyond the companies building complete robots.
GNA Writes · 1 October 2026
- world
WhatsApp Is Now Charging Some Nigerian Businesses. The Bigger Problem Is How Much Businesses Depend on One Platform
A new WhatsApp pricing change is forcing businesses to rethink the cost of relying heavily on one communication channel.
GNA Writes · 1 October 2026
- world
Phyna and Nkechi Blessing Are Taking Their Social Media Clash to the Ring. What Happens When Attention Becomes a Business?
Phyna and Nkechi Blessing are facing each other in a celebrity boxing bout in Lagos today. Beyond the entertainment, the event shows how attention can be turned into a commercial opportunity.
GNA Writes · 1 October 2026
- world
Why Businesses Need a Plan for When Revenue Growth Slows
Growing sales can make a business look healthy, but growth alone does not guarantee that the business is becoming more profitable.
GNA Writes · 30 September 2026
- world
5,000 Bags Are Stuck at an Airport. The Bigger Problem Is What Happens When Systems Fail.
Flooding in Bangkok has disrupted Thai Airways operations and left about 5,000 bags stranded. The incident shows how quickly a disruption can become a customer service problem.
GNA Writes · 30 September 2026
- world
GTCO’s Profit After Tax Fell 7.8%. The Bigger Business Problem Is What Happens When Growth Slows
GTCO’s latest results show why businesses need to prepare for changing performance even when revenue and operations remain strong.
GNA Writes · 30 September 2026
- world
Nigeria Is Building a New Satellite. But Can Businesses Turn Better Connectivity Into Real Growth?
Nigeria’s new NigComSat 2A satellite is expected to expand broadband and digital services across Africa. But better connectivity will only create real economic value when businesses have the systems to use it.
GNA Writes · 30 September 2026
- world
China’s Factories Are Growing Again. The Bigger Question Is Whether Businesses Can Keep Up With Changing Demand
China’s latest factory data offers a positive signal, but businesses still face the challenge of understanding where demand is actually heading.
GNA Writes · 30 September 2026
- world
AI Is Keeping the US Economy Moving. The Bigger Problem Is How Much Businesses Are Spending to Keep Up
The AI boom is supporting investment and growth, but businesses still need to make sure their spending produces real value.
GNA Writes · 30 September 2026
- world
Paramount’s $110 Billion Warner Bros Deal Is Reshaping Entertainment. The Business Lesson Is Bigger Than Hollywood
The massive media deal shows why combining businesses is only the beginning of a much harder integration process.
GNA Writes · 29 September 2026
- world
Nvidia Just Approved a $150 Billion Buyback. The Bigger Story Is How Much AI Is Changing Corporate Strategy
The chipmaker’s enormous cash position shows how quickly the AI boom is changing the decisions major companies make.
GNA Writes · 29 September 2026
- world
Anthropic Is Preparing for an IPO. The Bigger Question Is Whether Businesses Are Ready for AI’s Next Phase
The company’s filing shows just how much money and infrastructure advanced AI now requires.
GNA Writes · 29 September 2026
- world
Lufthansa Is Paying Billions More for Fuel. What Happens When a Business Cannot Control Its Biggest Costs?
Lufthansa says its additional fuel bill will exceed €1.5 billion this year. The bigger business lesson is what companies can do when their biggest costs are outside their control.
GNA Writes · 29 September 2026
- world
China Is Turning AI Video Into an Industry. The Bigger Question Is Who Will Be Ready for the Change
China’s rapid investment in AI generated video is creating new opportunities while forcing creative businesses to rethink production.
GNA Writes · 28 September 2026
- world
Gold Fields Wants Northern Star for $38.7 Billion. The Bigger Business Question Is Knowing When to Say No
A rejected takeover bid shows that business growth is not always about accepting the biggest offer on the table.
GNA Writes · 28 September 2026
- world
US and China Extend Their Trade Truce. The Bigger Lesson Is How Businesses Plan for Uncertainty
The extension gives companies more time, but businesses still have to prepare for what happens when trade conditions change again.
GNA Writes · 28 September 2026
- world
Nigeria Is Preparing for 2027. But What Happens When Important Information Does Not Reach People?
INEC has announced October 9 for nationwide PVC collection as preparations for the 2027 election intensify. The bigger challenge may be making sure important information reaches the people who need it.
GNA Writes · 28 September 2026
- world
Nigeria’s Debt Has Reached ₦166.79 Trillion. The Business Lesson Is About Financial Resilience
Nigeria’s rising public debt highlights why businesses must build stronger financial systems before economic pressure becomes a crisis.
GNA Writes · 28 September 2026
- world
Black Market Movie Just Put 51,000 People in One Cinema. The Bigger Story Is the Business of Attention
Nollywood’s latest world record shows how entertainment can turn audience attention into a powerful commercial asset.
GNA Writes · 28 September 2026
- world
Lagos Warns About Adulterated Palm Oil. The Bigger Problem Is Knowing What You Are Buying
New warnings about adulterated palm oil show how difficult it can be for consumers and businesses to identify unsafe products.
GNA Writes · 25 September 2026
- world
An AI Agent Got Around an Australian Government Website. The Bigger Problem Is Trusting AI Without Controls
The incident shows why businesses need to understand what their AI systems can access and what happens when they act beyond expectations.
GNA Writes · 25 September 2026
- world
Nigerian Products Are Getting Too Expensive for Global Markets. The Bigger Problem Is Inside the Factory
Rising energy, transport, finance and logistics costs are making it harder for Nigerian manufacturers to compete beyond the local market.
GNA Writes · 25 September 2026
- world
Fake Barkas Juice Factory Was Found in Lagos. The Bigger Problem Is Knowing What You Are Buying
A fake juice operation in Badagry has raised a bigger question about how easily counterfeit products can reach Nigerian consumers.
GNA Writes · 23 September 2026